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RELATIONSHIP BETWEEN DONOR, SERVICE
PROVIDER AND CLIENT
Quality Agreement
Donations earmarked for specific causes require explicit quality
agreements. In a team effort between you as the donor, our
clients and the Spielzeit staff, we base these agreements on the
following directives: What are the potentials of an individual
child or project? Insofar, which goals are to be effectuated
through the realization of these potentials?
Quality agreements arise from the answers to these questions,
building the cornerstone of Spielzeit’s
‘relationship’ with you.
Of course, any agreement is subject to MLI’s approval to direct
funds to a specific project or the therapy of an individual
child (MLI provides Spielzeit’s sponsorship).
SponsorUs Sponsorships
In accordance with laws governing
therapist-patient privileges,
Spielzeit staff determines the need for sponsorships, submitting
requests to MLI. Pending review of a family’s financial needs or
insufficient insurance coverage, requests may be granted. MLI
will subsequently cover the therapy costs through your donations.
As a sponsor, you will receive
regular progress reports
detailing “your” child’s development using a fictitious name.
Consequently, you can continuously track the specific allocation
of your donations and the subsequent therapeutic results.
Quality: An Opportunity
Our efforts allow for a unique system that treats
all
sponsorships, donations or grants as separate entities. General
and specific contributions alike are clearly described in MLI’s
annual report. Each sponsorship builds a separate cost unit in
the annual budget and earnings statement. In this manner, each
expenditure is clearly accounted for and transparent to the
donors. If the cost unit of a sponsorship carries a surplus at
the end of the therapy year, the sponsor is refunded the surplus
amount.
Our thorough financial and therapeutic documentation assure
the quality of this system. Quality assurance involves goal
definition, timing of quality assurance, provisions for
resources, and specific stipulations regarding financial account
files, including documentation of the psychotherapeutic
treatment courses.
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